| | | Rooms | | | - 214 Guest rooms providing the very latest in modern technology yet with exquisite decoration, reminiscent of the finest English style of the 19th. century
- Superior rooms with exterior whirlpool
- 16 Suites to satisfy the most demanding expectations
- Royal Service Floor with a private reception area, express check-in and late check-out, private VIP lounge with 24 hour bar service for breakfasts, lunchtime drinks and evening meetings, free newspaper, laundry, butler and concierge services, pillow menu and aromatherapy menu, Business Centre, CDs and DVDs menu, etc.
- Bathroom with bathrobe, slippers and hair-dryer
- Domotic control systems
- Bang & Olufsen TV
- Three phones
- Hi-speed Internet access (additional charge)
- Writing desk
- CD player
- Electronic mini-bar
- Trousers press
| | | | Services and facilities | | | - Business Centre with Internet access, fax and photocopy service, translations, document printing, etc.
- Secretarial services
- Hairdresser
- Guest Relations team
- Butler Service
- Baby-sitter service (charged aside)
- Medical services on request
- Private car park
- Hotel fully adapted to the needs of the disabled
| | | | Local attractions | | | - Museums Prado, Thyssen and Reina Sofía
- Royal Palace
- Plaza Mayor square
- Monastery El Escorial
- National Library
- Retiro Park
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| | | | | Restaurants and bars | | | - Varied breakfast buffet from 7 - 11 am
- Restaurante del Fénix open from 1.30 - 3.30pm
- A la Carte Restaurant, specialising in Mediterranean haute-cuisine (open for lunch and dinner)
- Open-air terrace La Terraza del Fénix right on Plaza de Colón square, open in summertime for dinner
- Café/Bar Café del Fénix
- Piano bar 4 Estaciones with tapas service and live music starting at 7pm
- Special banquets and business meals, as well as cocktail and theme parties
| | | | Leisure | | | - Small gym
- 'Sensay', Wellness Center
- Next to the stylish stores along Goya, Serrano or Velázquez Streets
- Sauna (from September)
| | | | Meeting rooms | | | - 4 elegantly furnished Meeting and banqueting halls for up to 140 people
- Modern audiovisual and electronic equipment (plasma screens, projectors, ceiling-based projection screens, cordless microphones, teleconference, videoconference, broadband connections, etc.)
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